Check the care label before you start
Look for the garment’s recommended wash temperature, cycle and drying instructions. Set aside anything marked for hand washing or dry cleaning. If two items need very different treatment, they probably should not share a machine.
Sort your laundry
Separate whites and light colours from dark or brightly coloured items, especially new garments that may release dye. Keep delicate fabrics away from heavy towels and workwear. Close zips before washing.
Check before you pack!
We’ve found lighters, coins, cash, a TV remote—even a bottle of gin caught up in bedding! Empty pockets and shake out bedding before putting your washing in the basket.
We don’t check through your laundry before loading it into the washers.
Give everything room to move
A washer packed tightly can struggle to move laundry through the water. Choose a machine that gives a bulky load space to tumble. For duvets or other oversized items, check the care label and ask our team about a suitable machine during staffed hours.
Bring your own laundry liquid
Mt Washmore self service customers bring their own laundry liquid. Follow the detergent label and any instructions at the machine for the amount to use; adding extra does not automatically make the wash cleaner. Select a cycle and temperature that suit the items’ care labels.
Check before you dry
Look at stained items when the wash finishes. If a mark remains, treat it again before using a dryer, since heat can make some stains harder to remove. Check care labels for tumble drying and choose a suitable setting. Take laundry out when the cycle ends so the next person can use the machine.